Shipping
Our shipping prices are based on the value of the items in your order. We are currently offering FREE SHIPPING on orders over $99. This Standard free shipping is for U.S. orders shipping to the lower 48 states and excludes Alaska and Hawaii, P.O. Box or APO/FPO/DPO and International orders. -- All other orders priced under $99 have a flat shipping fee of $8.75.
When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.
Note: business days are Monday through Friday, excluding weekends and Federal holidays.
Standard: Ships within 2-3 days.
Items shipping directly from the vendor/artist, made to order items and items on backorder will take longer, and this difference is noted on the item page. We’ll let you know throughout the checkout process if you’ve chosen one of these items before you pay for your order.
Returns:
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please DO NOT return any item without contacting us first!